RAG Application: Benefits, Challenges & How to Build One
Retrieval augmented generation (RAG) is a workflow that incorporates real-time information retrieval into AI-assisted outputs.
The retrieved information gives the language model added context, allowing it to generate responses that are factual, up-to-date, and domain specific, thereby reducing the risk of misinformation or hallucinated content.
Hallucinations are LLM responses that sound plausible but are wrong, and the risk of these occurring is very real. This is due to a variety of reasons, not least because large language models rely on pre-trained data that may be outdated, incomplete, or irrelevant to the specific context of a query.
This limitation is more pronounced in domains like healthcare, finance, or legal compliance, where the details of the background information need to be correct to be useful.
RAG, however, keeps responses anchored in reality, mitigating the chances of inaccuracies. It’s found in an increasing number of generative AI applications like:
- A customer chatbot — to intelligently extract information from relevant knowledge base articles.
- Healthcare — to provide evidence-based medical advice.
- Legal research — to retrieve relevant case law and regulations.
- Personalized education platforms — to provide up-to-date answers tailored to customers’ specific questions and needs.
- Financial advisory tools — to leverage timely market data for better decision-making.
In this article, we explain how RAG works and list its challenges. We also show an example of building an application using both LlamaIndex and Mirascope, our lightweight toolkit for building with LLMs.
We use LlamaIndex for data ingestion, indexing, and retrieval, while leveraging Mirascope’s straightforward and Pythonic approach to prompting.